English at the Workplace for Professionals:

Writing Professional Emails/Memos

By: ELTC | Micro Course | Tier I: Foundation

Your achievements for this course will be recorded in your IMPROVE Educator profile. Please sign up or learn more about it here.

  • Duration: 3 hours

  • LMS: Schoology

  • Access Code: JTRJ-44QM-GWKGV

  • Pre-requisites: The course is designed for personal assistants

  • Instructor email: eltmeltc@gmail.com

Course Description

This course is at the introductory or beginner level and focuses on the basics of composing professional emails and memos. It is designed to be beneficial to all levels of learners.

Learning Outcomes

  1. Know the correct format, structure and netiquette.

  2. Use the more formal and intellectual words and phrases.

  3. Use basic grammar correctly.


This course will be delivered using Schoology. In order to access Schoology, you must first have a Schoology account. If you already have a Schoology account, you can log in to your account via this link and enter the access code as stated above. However, if you do not have an account, please create one via this link and enter the access code. Please ensure you register using your full name. For any queries, please contact the course instructor at this email address: eltmeltc@gmail.com


  • Tier I Bronze Badge: TPACK - Content

  • 300 Points

  • An e-certificate

Note: Upon course completion, your achievements will be recorded in your IMPROVE Educator profile at the end of every month. The due date for course completion is on the 15th day of each month. If you complete the course after this date, your achievements will be recorded at the end of the following month.