English at the Workplace for Professionals:

Oral Communication

By: ELTC | On-demand Course | Tier I: Foundation

Your achievements for this course will be recorded in your IMPROVE Educator profile. Please sign up or learn more about it here.

  • Delivery: On-site (Face-to-face training)

  • Duration: 18 hours (6 hours x 3 days)

  • Date: Based on request

  • Venue: Based on request

  • Instructor email: eltmeltc@gmail.com

  • Pre-requisite: Registration must be made via participant’s administration. The course will be carried out with a minimum of 25 participants.

Course Description

This course introduces participants to the English language communicative skills required for them to communicate effectively and confidently in social workplace contexts. Course participants are given opportunities to actively engage and participate in various communicative workplace contexts.

Learning Outcomes

  1. Demonstrate effective conversation skills in social workplace contexts.

  2. Apply effective telephone skills using appropriate language in telephone conversations.

  3. Apply interviewing skills in interviews.

  4. Manage meetings in workplace situations.

  5. Deliver a presentation on matters/issues discussed.


For group registrations, please submit your request to ELTC by completing this online form. Please also send us a notification email at eltmeltc@gmail.com informing us of your request. ELTC will contact the person-in-charge for further processing.


  • Tier I Bronze Badge: TPACK - Content

  • 1800 Points

  • An e-certificate